State Farm® Insurance Agent Tim Smith

"Jessica was amazing very professional and very understanding about my situation…. she was very patient. She answered every question and helped me out as much as she could .When I got off the phone I couldn’t help but to give God the glory that he sent such an angel to assist me with my problem that I was having thanks Jessica you are amazing. Stay the sweet angel that you are your customer service was amazing a lot of time people always say all the bad, but they will not speak of a good. Wishing you and your family a happy 2026 and many more🙏🏾😊🙏🏾"

"Very helpful"

"Glorianna was very helpful throughout the whole conversation! She walked me through each step and made sure I understood exactly what I was signing up for. She also made me aware of other services that State Farm offers that I wasn't previously aware of. She is extremely knowledgeable and encouraging! She was such a pleasant person to speak with."

"The entire staff is nothing less than professional. Britni handled my transition and State Farm setup with much ease without any confusion…all hassle free.And I know she and Steve will be here in person for quite a while."

"You need great insurance call or go by see britni at the location on college hills very friendly and professional I couldn't been happier"

"Jessica was so sweet and helpful! I enjoyed speaking with her! Definitely will recommend to friends and family!"

"Great explanation didn't leave any confusion"

"I’m am very pleased with the service I received from Tim Smith’s office. Jessica was very friendly and and knowledgeable and answered all of my questions and concerns!! I would recommend them to everyone!!!"

"I had questions about our homeowners insurance payment amount change . Aylene was very helpful and kind in explaining our policy and payment change."

"Tim Smith State Farm has truly gone above and beyond for us! Every question and concern has been met with care, patience, and exceptional service. We’ve worked with several of the big insurance companies in the past, but none come close to the personal touch and competitive rates we’ve found here. The team makes you feel like family — you’re not just another policy number. If I could give 100 stars, I would! We couldn’t imagine trusting anyone else with our coverage."

"I bought a NEW car here in San Angelo! When I drove it home the engine light came on! I took it back to the dealership….after many days it was determined a lemon and could not be fixed! I was presented with another “new” car in its place! I took it straight to Tim Smith’s State Farm to be insured! Aylene looked at my “new” car from inside the office and said “The car is full of hail damage”! I told her “IT IS A NEW CAR!” I was not told it did and I was not looking for hail damage on A NEW CAR! I then text the dealership and sent pictures! Their response was “We didn’t know!” 🧐🫩! I AM SO GRATEFUL TO MY INSURANCE FOR LOOKING OUT FOR ME! THANK YOU AYLENE, DANA, AND STATEFARM!!.I have NEVER been disappointed with Tim Smith State Farm!"

"Great experience with State Farm! Britni was friendly, responsive, and made getting renters insurance super easy."

"Very helpful and informative! They treat you like family when you walk in not just a customer."

"When hard things happen in life…. The agents are friendly and helpful, especially in time of need. Thank you"

"Amazing, always great service!"

"Friendly service and expertise regarding insurance options. Highly recommend working with Gloriana."

"Britni always does an amazing job. She is so kind and knowledgeable. She answers all of my questions and always gets things done in a timely manner. Would recommend this agency to everyone."

"Brittany at State Farm was very helpful and our transition from New Mexico to Texas was made very easy. Thank you Brittany"

"Britni is amazing. Very helpful and professional. So is Jessica. Refreshing to have a company reach out and go over everything with you and to make time to actually get to know you."

"What I really like about Tim Smith office they break down everything to help me understand what I'm paying for, why I need coverage I have and options I have with my plans, very friendly!"

"The staff here was great!! We were switched over to them from another office and they were very welcoming! Highly recommend them for any Home or Commercial policy you are looking for!"

"I was with another insurance company for over 20 years. After doing my research, this office went above and beyond. Gloriana and Kirsten have been super easy to work with and very knowledgeable in their fields."

"Working with the office of Tim Smith - State Farm Insurance has been a pleasure. Their customer service is outstanding, and their agents are always responsive, clear, and efficient. Every interaction has been handled with professionalism and care. I’m confident knowing my coverage is in good hands. Five stars for dependable, top-quality service! Thank you."

"Agency was very friendly and engaging. They were easy to work with as well. They assisted in every way they could. Highly recommend this place. Great service."

"Great service"