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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Synida Barrera

March 11, 2025

5  out of  5
rating by Synida Barrera
"Britni was so helpful she helped me through the steps and make sure I understand what she was staying , and explaining it really well. She was really helpful with the situation I was having. Loved her vibe and the way she was talking to me."
We responded:
"Thank you so much Synida for your awesome feedback on your experience with Britni! We appreciate you choosing State Farm and our local office! "
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Lévi Constancio

March 5, 2025

5  out of  5
rating by Lévi Constancio
"Britni from Tim Smith State Farm was incredibly kind and helpful in guiding me to the best insurance option for my needs. She took the time to explain everything clearly, making the process smooth and stress-free. Kudos to her and the entire team for their excellent service!!"
We responded:
"Wow thank you Levi for the awesome 5-star review! So glad Britni was able to help you with your insurance needs! Welcome to State Farm! We appreciate you!! "
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Connie Fiveash

March 5, 2025

5  out of  5
rating by Connie Fiveash
"I am so glad I called Tim Smith's State Farm Office to get help on insurance questions. Tim and Britni are awesome. They are super friendly. They made me feel welcomed from the moment I walked into their office. Tim brought me bottled water while Britni ran quotes for auto insurance for me. I am definitely going to recommend them to family and friends. I also want to say that the lady that greeted me when I first walked into the office was kind and friendly as well. Very pleased with my visit. A++++service. I recently contacted Tim Smith's State Farm office in regards to a recent claim. I spoke to Aylene and she was very sweet and professional. She helped me find a body shop to work on my hailed damaged car. She made the process so easy. I highly recommend them. Thank you Aylene for all your help. Don't hesitate to contact them for all your insurance needs. Tim and his staff are awesome!"
We responded:
"So great to meet you Connie!! We love that you found your way to our agency, and we so look forward to helping you plan and prepare for your future!!"
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Allen Sudduth

March 5, 2025

5  out of  5
rating by Allen Sudduth
"Very nice and courteous, they all are very helpful."
We responded:
"Thank you so much Allen for your awesome review! We appreciate you!! "
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Joey M.

March 1, 2025

5  out of  5
rating by Joey M.
"Glad we could support a local business + the experience to sign up for auto insurance was smooth and only took 30 minutes. It was nice to have a more personable experience compared to other larger insurance companies. Definitely recommend!"
We responded:
"Thank you so much Joey for your awesome review! We appreciate your feedback on your experience with our office. So glad we were able to help you with your insurance needs! Thank you for choosing State Farm! "
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Diego Ramirez

February 26, 2025

5  out of  5
rating by Diego Ramirez
"Ailyn have a 10/10 customer service and she help me with everything thanks a lot"
We responded:
"Wow thank you so much Diego for taking the time to tell us about your experience! We strive to provide the best customer service possible and Aylene is awesome at that! We appreciate you choosing our office and State Farm! "
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Jade Williams

February 21, 2025

5  out of  5
rating by Jade Williams
"Aylene went above and beyond to get me help and even called me back to later to check and make sure enerything was taken care of! Thank you guys so much!!"
We responded:
"Thank you so much Jade for the kind words about Aylene! We are lucky to have her on our team! We appreciate you!! "
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Cynthia Aguilar

February 17, 2025

5  out of  5
rating by Cynthia Aguilar
"Great experience and very helpful. I will definitely recommend others to Tim Smith State Farm."
We responded:
"Thank you so much Cynthia! We appreciate your feedback on your experience with our office! Thank you!! "
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JAZ S

February 14, 2025

5  out of  5
rating by JAZ S
"Tim Smiths Office is the most professional and helpful insurance group we’ve ever had the pleasure of having handle our policies. They always do their best to get us the amount of coverage that’s perfect for our family. Glorianna helped us out with setting up a great policy for our son, and we also have supplemental coverage on my husband as well as full coverage on both our vehicles & a really great renters policy!! Thankyou Glorianna! and Thankyou Tim! for always treating us like family. We look forward to be lifelong customers moving forward."
We responded:
"Thank you so much for your amazing feedback on your experience! We strive to offer the best customized service for our policyholders at the best rates. We appreciate you choosing State Farm!! "
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Adolfo Trevino

February 11, 2025

5  out of  5
rating by Adolfo Trevino
"Britni was absolutely wonderful! Straightforward, to the point, and was very informative of various aspects of their renters insurance, superb!"
We responded:
"Wow thank you so much Adolfo for your awesome 5-star review! We appreciate you!! "
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Holly McDonald

February 7, 2025

5  out of  5
rating by Holly McDonald
"Glorianna was extremely nice and helpful! She helped me obtain a policy same day. :)"
We responded:
"Thank you so much Holly for the awesome feedback about Glorianna! We appreciate you!! "
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Mary Kay Brasuel

February 5, 2025

5  out of  5
rating by Mary Kay Brasuel
"Britni was very knowledgeable and was great at explaining all aspects of insurance needs. No hassle experience."
We responded:
"Thank you so much Mary for the kind words about Britni! So glad we were able to help you with your insurance needs. We appreciate you!! "
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chrismyerssa

February 3, 2025

5  out of  5
rating by chrismyerssa
"Always treats me like I'm the most important person in the world. Their best friend. Delighted to have me to stop by. Helpful beyond measure. Knowledgeable and accurate. Highly recommended. Aylene was a pleasure to deal with."
We responded:
"Thank you so much for such kind words about our office! We always enjoy seeing you when your in the office! We appreciate you!! "
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Candis Hicks

February 3, 2025

5  out of  5
rating by Candis Hicks
"Fast, in depth, professional, and kind service."
We responded:
"Thank you so much for the awesome review of your experience! We appreciate you!! "
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Antonio Dominguez

January 31, 2025

5  out of  5
rating by Antonio Dominguez
"State farm Tim Smith offices are by far the most considerate group of insurance professionals I've ever used. Dana was extremely helpful in filling my claim. And Gloriana was very thoughtful in helping me set up and select my various plans to save me money and get me the best coverage available. If you're reading reviews to find a reputable insurance company, look no further. These people are the real deal! Thankyou -Antonio Dominguez"
We responded:
"Thank you so much Antonio for the wonderful words about our office and Daina! We are so happy to help you & your family! We appreciate you!! "
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Gabriel Guajardo

January 30, 2025

5  out of  5
rating by Gabriel Guajardo
"Tim and the girls in the office do an excellent job taking care of all our insurance needs."
We responded:
"Thank you so much Gabriel for the kind words about us here in the office! We appreciate you!! "
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Ashten Williamson

January 29, 2025

5  out of  5
rating by Ashten Williamson
"Glorianna was VERY helpful and VERY nice, she made things smooth and easy for us, the deserves all the good comming to her for helping people, may god bless her always!"
We responded:
"Thank you so much Ashten for the wonderful words about Glorianna! She does a great job taking care of our policyholders! Welcome to State Farm, we appreciate you!! "
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TM

January 28, 2025

5  out of  5
rating by TM
"Why didn't I switch sooner? I've never had an insurance company that made me feel like they cared about me as a person instead of a paycheck, until I walked into Tim Smith's branch. They're more than just car insurance. They help with your future, your finances, your family, the important things. Every single person I've interacted with in the Tim Smith Sate Farm family has made me feel like I'm important and in control. They're not giving me options in black & white in that typical greedy car insurance way, they're giving me control of my life with options that matter to me. They're kind, not just nice but actually kind, respectful, helpful, and relatable. I felt no judgement from anyone."
We responded:
"Wow, thank you so much for your amazing review of our office! We always strive to give the best experience possible. Thank you so much for choosing State Farm and our local office! We appreciate you!! "
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clayton clair

January 22, 2025

5  out of  5
rating by clayton clair
"Called and spoke with Glorianna. She was very nice and professional, but most importantly got me fixed up with the coverage I needed! Thank you"
We responded:
"Thank you so much Clayton for the kind words about Glorianna! We appreciate you choosing our office & State Farm! "
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monster cow ugly

January 21, 2025

5  out of  5
rating by monster cow ugly
"Everything is perfect!!!"
We responded:
"Wow thank you so much for the awesome 5-star review! We appreciate you!! "
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Terry Carter

January 20, 2025

5  out of  5
rating by Terry Carter
"I am very happy with Tim Smith and his staff. They are all very professional and have excellent communication skills. They go above and beyond to help you when problems arise that you aren't able to solve. I highly recommend them. They are truly like family and I consider all of them as friends."
We responded:
"Thank you so much for the kind words Terry, we’re honored to serve you!!"
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William Shields

January 8, 2025

5  out of  5
rating by William Shields
"One more yearly review done , in the books. I always get help with sharing info with the businesses that need that one more thing. Help and smiles work , as does staying within a budget. I’ve tried the come-on ads with no success. The folks in the office have helped me become a satisfied customer year after year as my needs changed. Good agent , great staff give Tim a call , see for yourself."
We responded:
"Thank you so much for your kind words about our office! We are so happy to service as your local State Farm office! We appreciate you!! "
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Marcella Emmanuel

January 7, 2025

5  out of  5
rating by Marcella Emmanuel
"Anytime I call no matter who answers the phone they are very nice and educated with answering my questions. I got a good rate on my full coverage insurance."
We responded:
"Thank you so much for the wonderful feedback of our office! We are so happy to help you. We appreciate you!! "
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Floyd Johnson

December 16, 2024

5  out of  5
rating by Floyd Johnson
"Outstanding"
We responded:
"Wow! Thank you so much for your 5-Star review! "
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Scuba Steve

December 13, 2024

5  out of  5
rating by Scuba Steve
"Glorianna and Britni were very knowledgeable and helpful in helping me pick out my insurance policy. They were professional and patient, and answered all my questions. They made sure I was taken care of, 5 stars for sure, I would definitely recommend!"
We responded:
"Thank you so much for the awesome words about Glorianna and Britni! We appreciate you choosing State Farm and our office! "