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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jeanie Romero

March 13, 2023

5  out of  5 rating by Jeanie Romero
"Amazing customer service!!!"

Veryan Grey

March 13, 2023

5  out of  5 rating by Veryan Grey
"Great experience ever My agent is Glorianna she's super nice person Very recommended 👍"

Diamond Perez

March 13, 2023

5  out of  5 rating by Diamond Perez
"The best and most friendliest staff members here!"

Jessica Rowland

March 11, 2023

5  out of  5 rating by Jessica Rowland
"I just moved to San Angelo and was needing a new State Farm agent in the area. I worked with Britni and she was amazing! She helped me transfer my vehicle to Texas, get a home insurance quote, and add a newly purchased vehicle to our account. So fast and easy. They even have capabilities of doing most services through text messages which was very convenient for me since I was so busy with moving. Highly recommend!"

Marcus Rodriguez

February 23, 2023

5  out of  5 rating by Marcus Rodriguez
"I recently changed insurance companies and had the pleasure to speak with Britni whom i would describe as professional, personable, and knowledgeable. I am very happy in being a new State Farm customer and thankful that I found this office in which to conduct my business."

Bartho Ruiz

February 21, 2023

5  out of  5 rating by Bartho Ruiz
"The best out there super friendly and they help you on every step highly recomend"

Danny Boyd

February 16, 2023

5  out of  5 rating by Danny Boyd
"Was a great experience my mother used same place years ago and they still remember her made me feel very welcome I highly recommend Britni from Tim Smith -State farm"

Margie Garcia

February 16, 2023

5  out of  5 rating by Margie Garcia
"I would love to compliment Kierstyn in helping me with a very important insurance situation. She is so professional in all that she does from simple phone etiquette to handling everything in a proper timely matter.. I would highly recommend State Farm Insurance to anyone for how they, all of them take the time to take care of all your insurance needs. Every person in that office is very professional. It's all about being a great team, working together ! Also thank you Tim Smith for having such great employees."

Arpitha Gboraiah

February 15, 2023

5  out of  5 rating by Arpitha Gboraiah
"I have been working with Tim Smith’s office since I moved to San Angelo, Tx. They have always been kind and professional. I am not just another number to them but a human with human problems. I want to commend Ms Britni’s services in helping me get insurance for my new car. She was thorough and helpful. Every interaction was pleasant. She went above and beyond to work with my schedule as well as my needs."

Elizabeth Fountain

February 14, 2023

5  out of  5 rating by Elizabeth Fountain
"Had a great experience at State Farm Insurance Britni Smith helped explained all options and get insurance policy set up and all papers needed to get insurance started"

Grady Turner

February 14, 2023

5  out of  5 rating by Grady Turner
"Have been with State farm for several decades. Have been with this office for 12 plus years. It has always been a good experience working with Tim Smith and his staff. Recently had to make a claim on my vehicle and use the uninsured motorist protection. The car is now in the shop being repaired. Kierstyn was prompt, professional and thorough in answering my questions and helping me through the process. Grady Turner"

richi rich

February 11, 2023

5  out of  5 rating by richi rich
"Very helpful with everything I was being told ! Thank you guys !"

Leslee Beyers

February 10, 2023

5  out of  5 rating by Leslee Beyers
"Extremely helpful, easy to talk to, plus really competitive prices."

Kathy Matthews

January 25, 2023

5  out of  5 rating by Kathy Matthews
"Tim and his staff, specifically Kierstyn, have gone out of their way to help me with my mom's insurance. While I am not their customer, they have made the transition of assuming Mom's insurance smooth and simple. They have offered advice and shown genuine concern for Mom and I both. I so appreciate the personal service I have been shown. I trust them to help me make the best insurance decisions for my mother."

Tommy Gunz

January 24, 2023

5  out of  5 rating by Tommy Gunz
"Great staff the price here is half what I paid previously. They are professional Kierstyn there helped alot with my claims would recommend them."

Axton Weinkauf

January 20, 2023

5  out of  5 rating by Axton Weinkauf
"Britni was very helpful and willing to work with me on my coverages with my budget! She was able to help me save money on car and home insurance with a bundle! Definitely recommend for good insurance at a fair price."

Rick Norman

January 17, 2023

5  out of  5 rating by Rick Norman
"From the moment I walked into Tim Smith’s office, I was greeted like I was family from several of the staff. They all immediately made me feel welcomed and helped me to be comfortable asking policy questions and looking at several options that fit my budget. No high pressures here… just good old fashioned customer service the way things used to be. They helped me save literally hundreds of dollars on my policies and were very patient with my studying over them. I am confident I have found a permanent home for all my future insurance needs."

Crod Zilla

January 17, 2023

5  out of  5 rating by Crod Zilla
"Awesome team!! Great service!"

Doug DeLoy

January 14, 2023

5  out of  5 rating by Doug DeLoy
"Great friendly customer service. They were able to get me quoted within minutes and no outrageous down payment to get started"

Mason Godwin

January 10, 2023

5  out of  5 rating by Mason Godwin
"My family has been using Tim Smith’s State Farm group for many years, even before it was Tim. Absolute great group to work with and always makes any inquiries/claims a quick smooth process."

Christopher Inge

January 5, 2023

5  out of  5 rating by Christopher Inge
"Received excellent service from Britni."

JJ Kinard

January 4, 2023

5  out of  5 rating by JJ Kinard
"If I could give 10 stars to Tim Smith with State Farm I would . Tim , Britni and Glorianna all have been fantastic. I have been in San Angelo about a year now and I previously have only been with 2 insurance companies over 20 plus years . Tim at State Farm not only got my family a savings monthly on my home and auto policies overall BUT better overall policies with more coverage that fit my needs and also protects where others didn’t. He dotted the i’s and went over the policies with me so I can understand my coverages and he also gets to know you and your family so that he can offer other coverages or insurances to protect your family . That’s huge. Another small but huge deal is they are in San Angelo and local and you are working , seeing, and dealing with someone here . I couldn’t be happier !!! Definitely worth your time to look at Tim Smith with State Farm and if anyone knows me they know I am particular who I work with , know what I want and don’t like change . So with that - 10 Stars ⭐️ Tim Smith at State Farm in San Angelo. Highly recommended!"

Sandra Bradley

December 25, 2022

5  out of  5 rating by Sandra Bradley
"I have been with Tim Smith's office since he took over the position. I love the consistent handling of our insurance business. I love the ease of any claims process and the office availability even when the staff is physically out of office. I really like how Tim and the staff care about the whole-person concept. They are awesome 👍."

Juanna Bohannan

December 20, 2022

5  out of  5 rating by Juanna Bohannan
"Office staff are always so friendly and helpful."

Herbert Minton

December 19, 2022

5  out of  5 rating by Herbert Minton
"Great agency, they do their best take care of their clients. They are like family."