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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R. Larryn Arnold

May 14, 2026

5  out of  5
rating by R. Larryn Arnold
"The entire office is full of genuinely nice people who go above and beyond to help and explain."
We responded:
"Thank you so much for your kind words! We truly appreciate you taking the time to share your experience."
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Leslie Maynard

May 11, 2026

5  out of  5
rating by Leslie Maynard
"The office staff of Tim Smith, State Farm are awesome. I needed some help adjusting the things on my auto insurance and they are great."
We responded:
"Thank you so much for the kind words Leslie! 😊 We’re so happy our team was able to help make your auto insurance adjustments easy and stress-free. "
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Patrick S.

May 11, 2026

5  out of  5
rating by Patrick S.
"Glorianna and Britni were very knowledgeable and helpful in helping me pick out my insurance policy. They were professional and patient, and answered all my questions. They made sure I was taken care of, 5 stars for sure, I would definitely recommend!"
We responded:
"Thank you so much for the awesome words about Glorianna and Britni! We appreciate you choosing State Farm and our office! "
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Amy H

May 8, 2026

5  out of  5
rating by Amy H
"Britni helped me so much with my auto insurance quote. she saved me nearly $100 a month on my premium!"
We responded:
"Thank you for your five star review Amy! We’re so glad Britni was able to help you! "
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Lee Leland

May 7, 2026

5  out of  5
rating by Lee Leland
"Good meeting and informative. Good rapport."
We responded:
"Thank you Lee for the kind words! We appreciate you!! "
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Brianna Counts

May 6, 2026

5  out of  5
rating by Brianna Counts
"Glorianna was very helpful and made our renewal so easy. So comfortable to talk to and is just a call away if I have any questions. Really been enjoying our switch and the pricing."
We responded:
"Thank you for your 5 star review Brianna! We’re glad Glorianna was helpful and made your renewal easy! "
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Diego Ramirez

May 6, 2026

5  out of  5
rating by Diego Ramirez
"Ailyn, Britney and Glorianna have a 10/10 customer service and she help me with everything thanks a lot"
We responded:
"Wow thank you so much Diego for taking the time to tell us about your experience! We strive to provide the best customer service possible and Aylene is awesome at that! We appreciate you choosing our office and State Farm! "
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Nicole Aceres

May 6, 2026

5  out of  5
rating by Nicole Aceres
"Talk about a Godsend. These days it seems nearly everyone will gaslight a customer to convince them of some shady rate... I am the thrifty, savvy, scrunitinizing bargain hunter. Hence, I'll wait and shop until I find the best value for my money. Well TODAY I DID! THANK Y'ALL (especially Gloriana... what a lovely person)! Talk about a stellar experience. Rarely, have I found people who offer a better rate and product value than I can find on my own, but today was such a blessing! I saved significantly on auto insurance that was already heavily discounted from my former ins company, and also found a better deal on a renters policy. I chose State Farm because it's one of few companies today that handle things with integrity and do their due diligence, managing their accounts properly so their customers can just enjoy great, reliable service. However, I often struggle because while the value is in the service, I also need to make it fit in my budget. Out of all the agencies and companies out there, y'all went above and beyond. You know your stuff. You're warm, friendly and neighborly; but, y'all also are straight shooters which I truly appreciate! And best of all.... y'all saved me a heck of a lot of money today (and for the coming year). Thank you for being so great, with such a genuine and thoughtful staff! I am so grateful and praise God I found y'all. Thanks again!"
We responded:
"Wow Nicole! Thank you so much for such thoughtful and heartfelt words! 😊 We truly appreciate you taking the time to share your experience. Glorianna and our whole team work hard to provide honest service, real value, and care our customers can trust, so hearing this means the world to us. We’re so grateful you chose Tim Smith State Farm, and we’re excited to continue being here for you! "
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Judy Mapes

May 5, 2026

5  out of  5
rating by Judy Mapes
"I needed to make some changes in several Life Insurance policies along with making a payment on Home Rental. Daina took care of everything efficiently and I was done in 30 minutes! I would recommend this agency to anyone needing professional insurance attention!"
We responded:
"Thank you so much for the kind recommendation! 😊 We’re so glad Daina was able to help take care of your life insurance changes and rental payment quickly and efficiently. We truly appreciate your trust in our team and your support means so much to us! "
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Marisela Sanchez

May 5, 2026

5  out of  5
rating by Marisela Sanchez
"Glorianna was very knowledgeable and helpful! Was very patient with me! It’s hard for me to make a decision and she was able to guide me and helped me through the process!"
We responded:
"Thank you so much for the sweet feedback! 😊 We’re so happy to hear Glorianna was able to make the process easier and help guide you every step of the way. "
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Jill

May 4, 2026

5  out of  5
rating by Jill
"Tim Smith's office is a welcoming and helpful business."
We responded:
"Thank you so much for the kind words Jill! We appreciate you! "
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Lindsey Young

May 4, 2026

5  out of  5
rating by Lindsey Young
"Very nice and accommodating."
We responded:
"Thank you for your 5 star review, Lindsey! "
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Pikolina Chavez

April 30, 2026

5  out of  5
rating by Pikolina Chavez
"I’ve had a really positive experience with Tim Smith agency from State Farm. Aylene is responsive, knowledgeable, and genuinely helpful. Overall, Tim Smith offers a great balance of affordability, reliability, and excellent support."
We responded:
"Thank you for the kind review! We’re glad to hear you’ve had a great experience with Aylene and the Tim Smith State Farm team. We appreciate your trust and are always here if you need anything!"
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Spurs

April 28, 2026

5  out of  5
rating by Spurs
"The Tim Smith State Farm agency was extremely helpful with the transfer of my insurance from another state. Jessica was very informative, attentive, and made a rather arduous task much easier. April 28, 2026 - I visited with Glorianna today at Tim Smith's State Farm agency. She went over my policies with me to make sure everything was still current and working for me. They have been very helpful and I recommend this agency to anyone who is in need of insurance."
We responded:
"Thank you so much for the wonderful words about Jessica! She is a true asset to our team! We appreciate you choosing our office!! "
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Jack Stewart

April 25, 2026

5  out of  5
rating by Jack Stewart
"Vehicle insurance on a new vehicle change over."
We responded:
"Thank you for your five star review Jack! We appreciate you! "
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Ireland Ferguson

April 24, 2026

5  out of  5
rating by Ireland Ferguson
"They are super helpful with information. Easy to contact for any questions. Have great discounts for loyalty and can connect to any renters insurance as well as tracking your driving to lower your mileage. Definitely recommend!"
We responded:
"Thank you so much Ireland! We really appreciate your kind words and are always here whenever you need anything!"
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Eddie Jr Rios

April 23, 2026

5  out of  5
rating by Eddie Jr Rios
"She was very helpful and very kind she helped me a lot and very patient"
We responded:
"Eddie, Thank you so much for your kind words! We’re so glad to hear our team was helpful, patient, and kind throughout your experience. We truly appreciate your trust in us!"
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chantel adams

April 23, 2026

5  out of  5
rating by chantel adams
"Britni was amazing! I tried several other options and nothing came close to the professionalism and care that she took in making sure we found the best policy to work for my family"
We responded:
"Chantel, Thank you so much for your kind words! We’re so glad to hear Britni provided such great care and professionalism while helping you find the best policy for your family. We truly appreciate your trust in us!"
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Allison Chinnery

April 23, 2026

5  out of  5
rating by Allison Chinnery
"I've been trying to switch from my current insurance company for a couple years due to frustration over how they dealt with a claim while I was overseas with the military. When I bought a new car, my rate jumped and I was finally able to actually search for new coverage. Not only was Yareli able to get me MORE coverage, it actually came out as LESS than my monthly payment for my previous insurance whom I had been a customer for almost a decade. Very excited to have finally changed insurance and be with a company that feels so much more personal and receptive. Yareli called me a couple times to get the information and every time, we had such a lovely conversation it felt like talking to a friend. I swear we didn't have a call under 30 minutes. She was so personable and friendly. She remembered the names of my pets and family and even details of my previous experiences with car insurance which just made me feel so appreciated and special throughout the entire process of getting new car insurance. I'm grateful I switched and I'm although I hope I don't have to make a claim any time soon, everyone in the office genuinely feels like good and kind people and folks I'd want to talk to. Thanks again!"
We responded:
"Allison, Thank you so much for sharing this! We’re so glad you made the switch and that Yareli made the experience feel easy and personal. She truly cares about her clients, and it means a lot to hear you felt valued and taken care of. We appreciate your trust in us!"
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Janice Burks

April 21, 2026

5  out of  5
rating by Janice Burks
"Great experience with State Farm and with Brittany here in San Angelo!!"
We responded:
"Thank you for your five star review Janice! We’re happy to hear you had a great experience with Britni! "
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Kalina Hill

April 17, 2026

5  out of  5
rating by Kalina Hill
"Yareli helped me through the process of getting my insurance set up through for a new car I was getting and she is a joy ! Very easy to talk to and made the process very easy."
We responded:
"Thank you for your kind words! We’re so glad Yareli made the process easy and enjoyable. We appreciate your trust! "
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leo pang

April 16, 2026

5  out of  5
rating by leo pang
"Their service is incredibly warm and patient—simply excellent! Highly recommended!!!!!"
We responded:
"Thank you so much, Leo! We truly appreciate your kind words, providing warm and patient service is what we strive for every day. We’re grateful for your recommendation and are always here for you!"
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Susan Howell

April 16, 2026

5  out of  5
rating by Susan Howell
"So refreshing to speak with an actual person! Everything was handled quickly and professionally. I needed reasonable insurance on a new vehicle and it was put into place immediately. Thank you!"
We responded:
"Thank you Susan for your kind feedback! We’re so glad we could provide quick, professional service and get you covered right away. We truly appreciate your trust and are here whenever you need us!"
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Lester Blandino

April 6, 2026

5  out of  5
rating by Lester Blandino
"It was a Great experience working with Britni at StateFarm. She excelled at answering my questions complementing with additional information filling in with relevant facts. She was very knowledgeable and quick to respond to my daily inquiries as I compared coverage with other providers. The excellent StateFarm ratings along with a custom tailoring of my needs by Britni won me completely over being covered for all my bundled insurance needs."
We responded:
"Thank you so much for your kind words! We’re glad Britni was able to provide clear, helpful guidance and tailor coverage to your needs. We appreciate your trust and are always here if you need anything!"
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Sara Perez

April 6, 2026

5  out of  5
rating by Sara Perez
"Brittany was very patient with me answered my phone when she was off for the day answered all my questions very nice and professional and great prices"
We responded:
"Thank you for your kind review Sara! We’re glad to hear Britni was nice and professional! "