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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Spurs

April 28, 2026

5  out of  5
rating by Spurs
"The Tim Smith State Farm agency was extremely helpful with the transfer of my insurance from another state. Jessica was very informative, attentive, and made a rather arduous task much easier. April 28, 2026 - I visited with Glorianna today at Tim Smith's State Farm agency. She went over my policies with me to make sure everything was still current and working for me. They have been very helpful and I recommend this agency to anyone who is in need of insurance."
We responded:
"Thank you so much for the wonderful words about Jessica! She is a true asset to our team! We appreciate you choosing our office!! "
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Jack Stewart

April 25, 2026

5  out of  5
rating by Jack Stewart
"Vehicle insurance on a new vehicle change over."
We responded:
"Thank you for your five star review Jack! We appreciate you! "
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Ireland Ferguson

April 24, 2026

5  out of  5
rating by Ireland Ferguson
"They are super helpful with information. Easy to contact for any questions. Have great discounts for loyalty and can connect to any renters insurance as well as tracking your driving to lower your mileage. Definitely recommend!"
We responded:
"Thank you so much Ireland! We really appreciate your kind words and are always here whenever you need anything!"
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Eddie Jr Rios

April 23, 2026

5  out of  5
rating by Eddie Jr Rios
"She was very helpful and very kind she helped me a lot and very patient"
We responded:
"Eddie, Thank you so much for your kind words! We’re so glad to hear our team was helpful, patient, and kind throughout your experience. We truly appreciate your trust in us!"
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chantel adams

April 23, 2026

5  out of  5
rating by chantel adams
"Britni was amazing! I tried several other options and nothing came close to the professionalism and care that she took in making sure we found the best policy to work for my family"
We responded:
"Chantel, Thank you so much for your kind words! We’re so glad to hear Britni provided such great care and professionalism while helping you find the best policy for your family. We truly appreciate your trust in us!"
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Allison Chinnery

April 23, 2026

5  out of  5
rating by Allison Chinnery
"I've been trying to switch from my current insurance company for a couple years due to frustration over how they dealt with a claim while I was overseas with the military. When I bought a new car, my rate jumped and I was finally able to actually search for new coverage. Not only was Yareli able to get me MORE coverage, it actually came out as LESS than my monthly payment for my previous insurance whom I had been a customer for almost a decade. Very excited to have finally changed insurance and be with a company that feels so much more personal and receptive. Yareli called me a couple times to get the information and every time, we had such a lovely conversation it felt like talking to a friend. I swear we didn't have a call under 30 minutes. She was so personable and friendly. She remembered the names of my pets and family and even details of my previous experiences with car insurance which just made me feel so appreciated and special throughout the entire process of getting new car insurance. I'm grateful I switched and I'm although I hope I don't have to make a claim any time soon, everyone in the office genuinely feels like good and kind people and folks I'd want to talk to. Thanks again!"
We responded:
"Allison, Thank you so much for sharing this! We’re so glad you made the switch and that Yareli made the experience feel easy and personal. She truly cares about her clients, and it means a lot to hear you felt valued and taken care of. We appreciate your trust in us!"
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Janice Burks

April 21, 2026

5  out of  5
rating by Janice Burks
"Great experience with State Farm and with Brittany here in San Angelo!!"
We responded:
"Thank you for your five star review Janice! We’re happy to hear you had a great experience with Britni! "
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Kalina Hill

April 17, 2026

5  out of  5
rating by Kalina Hill
"Yareli helped me through the process of getting my insurance set up through for a new car I was getting and she is a joy ! Very easy to talk to and made the process very easy."
We responded:
"Thank you for your kind words! We’re so glad Yareli made the process easy and enjoyable. We appreciate your trust! "
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leo pang

April 16, 2026

5  out of  5
rating by leo pang
"Their service is incredibly warm and patient—simply excellent! Highly recommended!!!!!"
We responded:
"Thank you so much, Leo! We truly appreciate your kind words, providing warm and patient service is what we strive for every day. We’re grateful for your recommendation and are always here for you!"
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Susan Howell

April 16, 2026

5  out of  5
rating by Susan Howell
"So refreshing to speak with an actual person! Everything was handled quickly and professionally. I needed reasonable insurance on a new vehicle and it was put into place immediately. Thank you!"
We responded:
"Thank you Susan for your kind feedback! We’re so glad we could provide quick, professional service and get you covered right away. We truly appreciate your trust and are here whenever you need us!"
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Lester Blandino

April 6, 2026

5  out of  5
rating by Lester Blandino
"It was a Great experience working with Britni at StateFarm. She excelled at answering my questions complementing with additional information filling in with relevant facts. She was very knowledgeable and quick to respond to my daily inquiries as I compared coverage with other providers. The excellent StateFarm ratings along with a custom tailoring of my needs by Britni won me completely over being covered for all my bundled insurance needs."
We responded:
"Thank you so much for your kind words! We’re glad Britni was able to provide clear, helpful guidance and tailor coverage to your needs. We appreciate your trust and are always here if you need anything!"
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Sara Perez

April 6, 2026

5  out of  5
rating by Sara Perez
"Brittany was very patient with me answered my phone when she was off for the day answered all my questions very nice and professional and great prices"
We responded:
"Thank you for your kind review Sara! We’re glad to hear Britni was nice and professional! "
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Bryan Beck

March 31, 2026

4  out of  5
rating by Bryan Beck
"The staff here was very understanding to my personal needs of insurance that works for me, and the staff went above and beyond to work for me and helped me meet my needs within a two day period. I recommend this staff to anyone else that is new to the community as well to meet ones need of insurance in today's world."
We responded:
"Thank you Bryan for the feedback on our office! Glad that you felt we went above and beyond to meet your insurance needs. If you feel that there is anything else that we could have done better to make your experience 5-star, please let me know! We appreciate you!! "
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Katelynn Quain

March 30, 2026

5  out of  5
rating by Katelynn Quain
"Fast quote, same day policy setup, and affordable rates."
We responded:
"Thank you for the great feedback! We’re glad we could get you taken care of quickly with a smooth and affordable experience. We appreciate you! "
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Christine Condon

March 28, 2026

5  out of  5
rating by Christine Condon
"My husband and I have been with State Farm for over 30 years and have always found them to be an amazing team to work with no matter what the issue is. Those that work in Tim Smiths office go out of their way to help in any way they can. Over a week ago I was having issues and Yareli went above and beyond helping me solve a problem. Dana has worked there for years and has always seen to it that all issues were taken care of."
We responded:
"Thank you so much for your loyalty over the years, it truly means the world to us! 💙 We’re so glad Yareli and Daina were able to take great care of you. We appreciate your kind words and are always here to help!"
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Maclovio Reyes

March 24, 2026

5  out of  5
rating by Maclovio Reyes
"Excellent service from the Tim Smith Team 5 STARS ALL THE WAY! picked up my truck, took in for repairs and delivered back to me in a timely manner. Great job AYLENE and Thank You!!"
We responded:
"We’re so glad everything went smoothly with your truck, and we’ll be sure to pass along your kind words to Aylene, she’ll be thrilled to hear it! Thank you for trusting the Tim Smith Team, we’re always here whenever you need us! "
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gina

March 20, 2026

5  out of  5
rating by gina
"Tim and his team are fantastic to work with! Britni was friendly, responsive, and took the time to go over all the numbers with me so I fully understood my options. I never felt rushed or pressured, and she made the entire process smooth and easy. Highly recommend working with them!"
We responded:
"Thank you Gina for your 5-star review! We appreciate you!"
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Luis Romo

March 19, 2026

5  out of  5
rating by Luis Romo
"Tim Smith State Farm has truly exceeded all our expectations! Yareli answered every single one of our questions, and every concern was addressed with care, patience, and exceptional service. We purchased our life insurance through them, and honestly, they are so friendly. If I could give them 100 stars, I would ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your kind review, Luis. We will be sure to get Yareli know how helpful she was! We appreciate you! "
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Gabriela Spraggins

March 18, 2026

4  out of  5
rating by Gabriela Spraggins
"Tim Smith was very helpful. He answered all my questions. Tim has a very positive attitude. His office is very friendly and it has a great atmosphere! I told Tim that he was a good neighbor honoring State Farm. I was very pleased with my visit. Tim understood what I was needing from State Farm. His staff is so friendly. Tim is a great addition to San Angelo, Texas. He is a family man and our community is centered in family values! God bless Tim’ (Thank you for this opportunity to acknowledge his efforts)"
We responded:
"So sweet, thank you Gabriela. It was a pleasure to visit with you again, and we all so enjoy our time with you. It is our sincere pleasure to serve your insurance needs!"
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Diana Collins

March 12, 2026

5  out of  5
rating by Diana Collins
"They were so easy to work with. They were very helpful and understanding of my needs."
We responded:
"Thank you for the review Diana, that means a lot to us. Making things easy and being helpful is always our goal!"
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Jonathan Daugherty

March 12, 2026

5  out of  5
rating by Jonathan Daugherty
"Britni was amazing to work with. She was professional, friendly, and took the time to explain my coverage options clearly. She made the whole process quick and stress-free. Excellent customer service — I highly recommend working with her!"
We responded:
"Thank you for your kind review, Jonathan! We will be sure to let Britni know how professional and friendly she was! We appreciate you! "
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Justin Baugh

March 5, 2026

5  out of  5
rating by Justin Baugh
"Best insurance buying experience ever. Staff very friendly. Took an interest in my needs & explained everything to my understanding."
We responded:
"Thank you so much Justin! We try our best to make the process of buying insurance easy and fun! We appreciate you!!"
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Brandon Hickey

February 26, 2026

5  out of  5
rating by Brandon Hickey
"Great Experience dealing with Tim Smith and his staff! Glorianna was great help, she went over and made sure we were fully covered from auto and home insurance. Made the process very simple and stress free! Would highly recommend for any insurance coverage needs!"
We responded:
"Thank you for your five star review Brandon! We will be sure to let Glorianna know how helpful she was! "
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Jesus Esquivel Aranda

February 19, 2026

5  out of  5
rating by Jesus Esquivel Aranda
"Completely recommended. Aylene was so kind and explained everything I needed to know about the insurance, and it was at a great rate."
We responded:
"Thank you for your 5 star review, Jesus! We appreciate you recognizing Aylene! "
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Terry Harris

February 13, 2026

5  out of  5
rating by Terry Harris
"It was a pleasure doing business with State Farm Insurance. I’d especially like to recognize Aylene from the local State Farm agency in San Angelo, as well as Taylor Hamilton for efficiently handling the claim paperwork and coordinating payment to both me and the finance company. GREAT SERVICE!"
We responded:
"Thank you for your 5 star review! We appreciate you recognizing Aylene! We appreciate you! "