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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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gina

March 20, 2026

5  out of  5
rating by gina
"Tim and his team are fantastic to work with! Britni was friendly, responsive, and took the time to go over all the numbers with me so I fully understood my options. I never felt rushed or pressured, and she made the entire process smooth and easy. Highly recommend working with them!"
We responded:
"Thank you Gina for your 5-star review! We appreciate you!"
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Luis Romo

March 19, 2026

5  out of  5
rating by Luis Romo
"Tim Smith State Farm has truly exceeded all our expectations! Yareli answered every single one of our questions, and every concern was addressed with care, patience, and exceptional service. We purchased our life insurance through them, and honestly, they are so friendly. If I could give them 100 stars, I would ⭐️⭐️⭐️⭐️⭐️"
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Gabriela Spraggins

March 18, 2026

4  out of  5
rating by Gabriela Spraggins
"Tim Smith was very helpful. He answered all my questions. Tim has a very positive attitude. His office is very friendly and it has a great atmosphere! I told Tim that he was a good neighbor honoring State Farm. I was very pleased with my visit. Tim understood what I was needing from State Farm. His staff is so friendly. Tim is a great addition to San Angelo, Texas. He is a family man and our community is centered in family values! God bless Tim’ (Thank you for this opportunity to acknowledge his efforts)"
We responded:
"So sweet, thank you Gabriela. It was a pleasure to visit with you again, and we all so enjoy our time with you. It is our sincere pleasure to serve your insurance needs!"
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Diana Collins

March 12, 2026

5  out of  5
rating by Diana Collins
"They were so easy to work with. They were very helpful and understanding of my needs."
We responded:
"Thank you for the review Diana, that means a lot to us. Making things easy and being helpful is always our goal!"
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Jonathan Daugherty

March 12, 2026

5  out of  5
rating by Jonathan Daugherty
"Britni was amazing to work with. She was professional, friendly, and took the time to explain my coverage options clearly. She made the whole process quick and stress-free. Excellent customer service — I highly recommend working with her!"
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Justin Baugh

March 5, 2026

5  out of  5
rating by Justin Baugh
"Best insurance buying experience ever. Staff very friendly. Took an interest in my needs & explained everything to my understanding."
We responded:
"Thank you so much Justin! We try our best to make the process of buying insurance easy and fun! We appreciate you!!"
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Brandon Hickey

February 26, 2026

5  out of  5
rating by Brandon Hickey
"Great Experience dealing with Tim Smith and his staff! Glorianna was great help, she went over and made sure we were fully covered from auto and home insurance. Made the process very simple and stress free! Would highly recommend for any insurance coverage needs!"
We responded:
"Thank you for your five star review Brandon! We will be sure to let Glorianna know how helpful she was! "
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Jesus Esquivel Aranda

February 19, 2026

5  out of  5
rating by Jesus Esquivel Aranda
"Completely recommended. Aylene was so kind and explained everything I needed to know about the insurance, and it was at a great rate."
We responded:
"Thank you for your 5 star review, Jesus! We appreciate you recognizing Aylene! "
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Terry Harris

February 13, 2026

5  out of  5
rating by Terry Harris
"It was a pleasure doing business with State Farm Insurance. I’d especially like to recognize Aylene from the local State Farm agency in San Angelo, as well as Taylor Hamilton for efficiently handling the claim paperwork and coordinating payment to both me and the finance company. GREAT SERVICE!"
We responded:
"Thank you for your 5 star review! We appreciate you recognizing Aylene! We appreciate you! "
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Allen Sudduth

February 13, 2026

5  out of  5
rating by Allen Sudduth
"Very nice and courteous, they all are very helpful."
We responded:
"Thank you so much Allen for your awesome review! We appreciate you!! "
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Alex Favela

February 11, 2026

5  out of  5
rating by Alex Favela
"Great service, excellent customer care, Yareli helped me a lot an had the patience to explain everything for me to understand, also awesome pricing"
We responded:
"Thank you for your five star review, Alex! We appreciate you!"
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Jolene Holladay

February 9, 2026

5  out of  5
rating by Jolene Holladay
"Everyone in the office is so friendly & helpful! I needed to add insurance to a new car and cancel on another! It took less than 5 min over the phone!"
We responded:
"Jolene, thank you for your kind 5 star review! We’re glad we were able to help! "
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Kynzie Wood

February 6, 2026

5  out of  5
rating by Kynzie Wood
"I am so impressed with State Farm. Aylene was absolutely amazing during my whole experience filing a claim after hitting a deer. She made the whole process super easy and not stressful like i thought it was going to be!"
We responded:
"Thank you for your five star review, Kynzie! We appreciate knowing aylene made your experience with us easy and not stressful! "
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Tina

February 4, 2026

5  out of  5
rating by Tina
"Mrs. Glorianna was extremely friendly and very helpful. I'M so glad that I made the right choice by choosing state Farm for my car insurance"
We responded:
"Tina, thank you for your 5 star review! We will be sure to let Glorianna know how friendly & helpful she was! We appreciate you. "
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Adrian Guerra

January 28, 2026

5  out of  5
rating by Adrian Guerra
"Great people. Great service. Glorianna has helped me with my policy and she’s always been very helpful and diligent. Strongly recommend."
We responded:
"Thank you for your kind review, Adrian! We truly appreciate you! "
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JCM

January 23, 2026

5  out of  5
rating by JCM
"Nice speaking with Daina today from Tim Smith State Farm. Had some policy changes I need to make, and we got it done in about fifteen minutes. Excellent service."
We responded:
"We really appreciate your feedback! Jessica and the team are always here to help with your insurance needs."
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Marco Vasquez

January 23, 2026

5  out of  5
rating by Marco Vasquez
"Glorianna goes above and beyond! Always helpful and gets things done fast."
We responded:
"Wow Marco, thank you so much for the great feedback on Glorianna and your experience! We appreciate you choosing our office! "
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Karen “Blondie” Z

January 22, 2026

5  out of  5
rating by Karen “Blondie” Z
"Everyone that I have had to work with has always been extremely helpful and kind! Britni has been even more helpful during this process! Thanks for making it so easy!"
We responded:
"Thank you so much for your kind review Karen, we truly appreciate it!"
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DeeDee Schniers

January 16, 2026

5  out of  5
rating by DeeDee Schniers
"I came in and was quickly greeted! Very helpful and took care of my problem with no issues"
We responded:
"Thank you for the kind review DeeDee. We appreciate you! "
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Linda Brannon

January 16, 2026

5  out of  5
rating by Linda Brannon
"Yareli was extremely nice and friendly, got my insurance needs quickly. She did an awesome job. Thanks."
We responded:
"Thank you for the kind review Linda. We will be sure to let Yareli know she did an awesome job! "
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Aiden Gatlin

January 15, 2026

5  out of  5
rating by Aiden Gatlin
"Some of the best insurance agents I’ve talked to. I’m 19 with a 23 f150 and I was getting quoted 800+ dollars . But then I came here and cut everyone’s prices in half. Very respectable people who do respectable business. I highly recommend Tim smith. Also Britni is one of the nicest and most respectful person I’ve ever done business with."
We responded:
"Aiden, thank you for the kind review! We appreciate your trust and are glad you had a great experience with our team."
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Michelle Tipton

January 13, 2026

5  out of  5
rating by Michelle Tipton
"Very friendly staff and they take care of any questions or concerns quickly! Highly recommend!"
We responded:
"Michelle, thank you for your 5 star review! We truly appreciate it! "
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Melzena Phillips

January 10, 2026

5  out of  5
rating by Melzena Phillips
"Jessica was amazing very professional and very understanding about my situation…. she was very patient. She answered every question and helped me out as much as she could .When I got off the phone I couldn’t help but to give God the glory that he sent such an angel to assist me with my problem that I was having thanks Jessica you are amazing. Stay the sweet angel that you are your customer service was amazing a lot of time people always say all the bad, but they will not speak of a good. Wishing you and your family a happy 2026 and many more🙏🏾😊🙏🏾"
We responded:
"Melzena, Thank you so much for your kind words! Jessica will truly appreciate this, she takes great pride in helping others. We’re grateful for the opportunity to assist you and wish you and your family a happy and blessed 2026. 😊🙏🏽"
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R Black

December 29, 2025

5  out of  5
rating by R Black
"Very helpful"
We responded:
"Thank you for your 5 star review Rodney! "
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Stephanie Austin

December 23, 2025

5  out of  5
rating by Stephanie Austin
"Glorianna was very helpful throughout the whole conversation! She walked me through each step and made sure I understood exactly what I was signing up for. She also made me aware of other services that State Farm offers that I wasn't previously aware of. She is extremely knowledgeable and encouraging! She was such a pleasant person to speak with."
We responded:
"Thank you for your kind review Stephanie. We’re so happy Glorianna was able to guide you with great knowledge and encouragement! We appreciate you! "