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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ceci Pe

November 7, 2025

5  out of  5
rating by Ceci Pe
"Very helpful and informative! They treat you like family when you walk in not just a customer."
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Robyn Bright

November 7, 2025

5  out of  5
rating by Robyn Bright
"When hard things happen in life…. The agents are friendly and helpful, especially in time of need. Thank you"
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Lori Ramos

November 5, 2025

5  out of  5
rating by Lori Ramos
"Amazing, always great service!"
We responded:
"Thank you so much for your review Lori! We appreciate you! "
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Julie C.

November 4, 2025

5  out of  5
rating by Julie C.
"Friendly service and expertise regarding insurance options. Highly recommend working with Gloriana."
We responded:
"Julie, thank you so much for your review! I’m glad Glorianna was able to provide great service!"
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Linda Fowler

November 3, 2025

5  out of  5
rating by Linda Fowler
"Britni always does an amazing job. She is so kind and knowledgeable. She answers all of my questions and always gets things done in a timely manner. Would recommend this agency to everyone."
We responded:
"Thank you so much for the kind words! We’re so glad to hear Britni took great care of you, she’s truly wonderful. We appreciate your trust and recommendation!"
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Lori Samaniego

October 31, 2025

5  out of  5
rating by Lori Samaniego
"Brittany at State Farm was very helpful and our transition from New Mexico to Texas was made very easy. Thank you Brittany"
We responded:
"Lori, Thanks so much! We’re happy Britni could make your move to Texas an easy one!"
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Jode MCCullough

October 31, 2025

5  out of  5
rating by Jode MCCullough
"Britni is amazing. Very helpful and professional. So is Jessica. Refreshing to have a company reach out and go over everything with you and to make time to actually get to know you."
We responded:
"Thank you so much Jode for the wonderful words about Britni! We appreciate you!! "
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Pauline Jones

October 30, 2025

5  out of  5
rating by Pauline Jones
"What I really like about Tim Smith office they break down everything to help me understand what I'm paying for, why I need coverage I have and options I have with my plans, very friendly!"
We responded:
"Pauline, Thanks so much! We’re glad we could help make everything clear and easy to understand!"
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Armando Aguilar

October 29, 2025

5  out of  5
rating by Armando Aguilar
"The staff here was great!! We were switched over to them from another office and they were very welcoming! Highly recommend them for any Home or Commercial policy you are looking for!"
We responded:
"Thank you so much for your kind words! We’re so glad you had a great experience with our team and that the transition went smoothly. We appreciate your recommendation!"
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Regina Sessom

October 24, 2025

5  out of  5
rating by Regina Sessom
"I was with another insurance company for over 20 years. After doing my research, this office went above and beyond. Gloriana and Kirsten have been super easy to work with and very knowledgeable in their fields."
We responded:
"Regina, thank you so much for being such a loyal customer. We greatly appreciate you!"
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CK Pittman

October 24, 2025

5  out of  5
rating by CK Pittman
"Working with the office of Tim Smith - State Farm Insurance has been a pleasure. Their customer service is outstanding, and their agents are always responsive, clear, and efficient. Every interaction has been handled with professionalism and care. I’m confident knowing my coverage is in good hands. Five stars for dependable, top-quality service! Thank you."
We responded:
"We really appreciate your thoughtful review! It means so much to know you feel confident and cared for by our team. Thank you for choosing Tim Smith State Farm, we’re always here when you need us! "
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Amari Bowman

October 17, 2025

5  out of  5
rating by Amari Bowman
"Agency was very friendly and engaging. They were easy to work with as well. They assisted in every way they could. Highly recommend this place. Great service."
We responded:
"Thank you for your wonderful review, Amari. We truly appreciate you! "
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101 family

October 14, 2025

5  out of  5
rating by 101 family
"Great service"
We responded:
"Thank you for your review, we appreciate you!"
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V G

October 14, 2025

5  out of  5
rating by V G
"Love Tim and his Staff. Everyone at the office is always so supportive, nice and friendly."
We responded:
"Thank you so much for your comment, we appreciate truly appreciate it and you! "
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Christi Rodrigurz

October 13, 2025

5  out of  5
rating by Christi Rodrigurz
"I had a great experience speaking with Jessica today. She was very helpful and informative."
We responded:
"Thank you for your review Christi. We appreciate you and we’re happy to hear how helpful and informative Jessica was! "
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Brianna Cabezuela

October 10, 2025

5  out of  5
rating by Brianna Cabezuela
"Glorianna was great!!!"
We responded:
"Thank you so much for your 5 star review! We will be sure to let Glorianna know! "
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Danielle V

October 9, 2025

5  out of  5
rating by Danielle V
"Grateful for Aylene! She made the process of filing my claim painless. Her communication, attention to detail, and follow up all the way to ensuring I received my check for roof repairs made all the difference. A++ service from Aylene and everyone involved with my claim in Tim Smith’s office."
We responded:
"Wow! We’re so happy to hear that, and we’ll be sure to share your message with Aylene! She takes great pride in helping our customers every step of the way. Thank you Danielle, for choosing Tim Smith’s State Farm team!"
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Douglas Slate

October 6, 2025

5  out of  5
rating by Douglas Slate
"Talked wit Jessica today (10/06/2025) and the revived my current coverage with State Farm and helped me get the best price for the coverage I needed on my Truck and Home. She was a grate help"
We responded:
"We appreciate you taking the time to share your experience! Jessica is wonderful, and we’re happy to hear she helped you get the right coverage for your home and truck. Thanks for choosing Tim Smith State Farm!"
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Carissa Guerrero

October 4, 2025

5  out of  5
rating by Carissa Guerrero
"People are the best at State Farm in San Angelo. I would definitely recommend anyone looking for insurance to look into them. Everyone at the office is so welcoming and very nice!"
We responded:
"Thank you so much for your kind words! We’re so glad you had a great experience with our team. We truly appreciate your recommendation and are always here to help!"
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Bailee Brown

October 3, 2025

5  out of  5
rating by Bailee Brown
"Britni was an amazing help got me the best coverage for the best deal. Saved me $180 a month on auto insurance"
We responded:
"That’s awesome to hear! I’m so happy we found you great coverage and big savings. Thanks for trusting us to help you out!"
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Micaela Andros

October 1, 2025

5  out of  5
rating by Micaela Andros
"Glorianna was amazing! She explained everything very well and was so patient! Thank you! 100% recommend!"
We responded:
"We’re so glad to hear Glorianna took great care of you! Thank you for the recommendation and for sharing your experience. We’ll be sure to pass your kind words along to her."
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Pablo Sandoval

September 30, 2025

5  out of  5
rating by Pablo Sandoval
"Yall have good customer service and the person who helped me out did an amazing job"
We responded:
"Thank you so much for the kind words! We’re so glad we could help, and I’ll be sure to share your feedback with our team."
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Joshua Trevino

September 30, 2025

5  out of  5
rating by Joshua Trevino
"I can honestly say hands down Tim smiths’ State Farm’s is the best insurance company I’ve been with, they always answer the phone and so they always so detailed but also to the point on any questions I’ve had for them. I would highly recommend coming to them for insurance."
We responded:
"Thank you so much for your kind words and recommendation! We’re so glad to hear that our team has been able to answer your questions clearly and be there when you need us. It means a lot that you trust us for your insurance needs, we’re always here for you!"
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Linda Whitson

September 29, 2025

5  out of  5
rating by Linda Whitson
"Our family changed our insurance over to State Farm. We saved money and received good coverage and customer service."
We responded:
"Linda, Thank you so much for the kind words and for choosing us, we’re excited to take care of you and your family."
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Linda Elliott

September 26, 2025

5  out of  5
rating by Linda Elliott
"Professional, informative and friendly. It was a very positive experience!"
We responded:
"Linda, thank you for your feedback we appreciate you! "