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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaylyn Maloney

September 11, 2026

5  out of  5
rating by Kaylyn Maloney
"Britini has been extremely helpful and very communicative with helping me select the right policy"
We responded:
"Thank you for your kind review Kaylyn, we’re so happy to hear Britni was very helpful! "
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Karla Tullos

September 10, 2026

5  out of  5
rating by Karla Tullos
"⭐⭐⭐⭐⭐

Yareli at Tim Smith State Farm was a delight to work with! She explained the different insurance plans clearly and was very kind, knowledgeable, and professional. I highly recommend visiting her for your insurance needs!"
We responded:
"Thank you for your five star review, Karla, we appreciate you! "
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Judy Lutes

September 10, 2026

5  out of  5
rating by Judy Lutes
"Yreli was so helpful. Ask things I hadn't thought of. She made sure we are covered and all was done very quickly. We really appreciate her."
We responded:
"Thank you for your kind review Judy! We’re glad to hear Yareli was helpful. "
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DAnn White

September 9, 2026

5  out of  5
rating by DAnn White
"This is a AMAZING, FRIENDLY insurance agency. The people are down to earth and so very helpful!!!"
We responded:
"Thank you so much for the kind words! ❤️ We’re so glad you had a great experience with our team. We truly appreciate your support!"
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Seth Cowley

September 9, 2026

5  out of  5
rating by Seth Cowley
"Aylene was very transparent and made the more complex side of insurance easier for me to understand!"
We responded:
"Seth, thank you for your kind review! We appreciate you! "
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Chancey Garza

September 8, 2026

5  out of  5
rating by Chancey Garza
"Everyone I have encountered at Tim Smith’s office has been helpful and friendly! I spoke with Glorianna today and she helped me with my question very quickly! Yareli helped me add a vehicle, as well! Both absolutely exceptional!"
We responded:
"Thank you so much for the kind words! We’re so glad Glorianna was able to help you quickly. We truly appreciate you and your support of our team! 😊"
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Mitch M (Ryë)

September 4, 2026

5  out of  5
rating by Mitch M (Ryë)
"Very nice ladies in the office, remembered my wife's medical issues over 2-3 weeks later between calls. And helped me set up a policy that was affordable and cheaper than any other place in Texas."
We responded:
"Thank you so much, Mitch! We truly appreciate your kind words. We’re so glad our team was able to make the process easier for you and your wife while finding coverage that worked for you. Thank you for trusting our office with your insurance needs! "
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Jonathan Guel

September 2, 2026

5  out of  5
rating by Jonathan Guel
"Using their website to generate a quote was straightforward and easy. Their agents are a friendly and helpful over the phone if you run into any issues."
We responded:
"Thank you so much, Jonathan! We’re glad to hear the quoting process was easy and that our team was able to help along the way. We truly appreciate you taking the time to leave us a review! "
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Alex Suarez

September 1, 2026

5  out of  5
rating by Alex Suarez
"I had a fantastic experience Yareli was helpful and kind"
We responded:
"Thank you so much Alex for your 5-star review of our office! We appreciate you!!"
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Isabel Delgado

September 1, 2026

5  out of  5
rating by Isabel Delgado
"Great experience affordable"
We responded:
"Thank you for your 5 star review Isabel! We appreciate you! "
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Cat Arreola

August 25, 2026

5  out of  5
rating by Cat Arreola
"The State Farm insurance agent I spoke with, Ace, was extremely kind and helpful throughout the process of applying for renters insurance. She made everything simple and easy to understand, and the entire application took less than 20 minutes to complete. The customer service was amazing (and I work in the hospitality industry). I highly recommend State Farm to anyone looking for renters insurance or auto insurance."
We responded:
"Thank you so much for the kind words! We’re so glad Ace made the process quick, simple, and easy to understand. We truly appreciate your recommendation and trust in our team! "
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Don Wright

August 24, 2026

5  out of  5
rating by Don Wright
"I called to switch our coverage from State Farm in New Mexico to Texas and Went with Tim Smith State Farm here in San Angelo. I set up an appointment and was able to get right in.
I was offered a beverage from one of the staff and you don’t get that at any other State Farm offices I been to over my last 35 years.
I dealt with an agent (Yareli).
She was very professional and well knowledge and was able to help me and my wife get all the coverage we needed. I would highly recommend them to anyone looking for new coverage or updating your existing coverage.

Thanks for making my experience exceptional!!!"
We responded:
"Thank you so much for choosing our office and for your wonderful recommendation! We’re so glad Yareli and our team made your transition to Texas smooth and welcoming. We truly appreciate your continued trust in State Farm! "
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Shari Rodriquez

August 24, 2026

5  out of  5
rating by Shari Rodriquez
"I have been a customer of this State Farm for a long time and I always receive fast and friendly help with all of my questions. Thank for for always being five-star!"
We responded:
"Thank you Shari! We have enjoyed helping you with your insurance needs for all these years! We appreciate you!! "
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Thatcher Graybeal

August 20, 2026

5  out of  5
rating by Thatcher Graybeal
"Very friendly and accommodating. Glorianna made it quick and easy."
We responded:
"Thank you for your review Thatcher. We appreciate you! "
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Delorean Green

August 19, 2026

5  out of  5
rating by Delorean Green
"I recently switched my auto insurance and worked with Yareli from State Farm. She was professional, friendly, and genuinely took the time to go over my options instead of just pushing a policy. She found me better coverage and still managed to save me a solid amount of money on my auto insurance.
What I appreciated most was how clear and patient she was explaining everything. No pressure, no confusing jargon — just straightforward help that actually benefited me. If you’re looking for someone who will work to lower your rates while making sure you’re properly covered, definitely ask for Yareli. Highly recommend!"
We responded:
"Thank you for the wonderful review! We’re so glad Yareli took the time to explain your options and help you find coverage that fits your needs while saving you money. We truly appreciate your trust and recommendation! "
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Ali G

August 19, 2026

5  out of  5
rating by Ali G
"⭐⭐⭐⭐⭐ 5 STARS
Absolutely Amazing Experience!

I cannot say enough good things about Tim Smith State Farm and especially Glorianna Robertson! The level of customer service, knowledge, and genuine care I received was outstanding.

Glorianna took the time to actually explain my coverage instead of just trying to sell me a policy and send me on my way. One thing that really stood out to me was learning about the additional injury benefits State Farm offers. I had no idea some of these benefits were even available, and she made sure I understood what options I had and how they could provide extra protection for me and my family.

Insurance can be confusing, but Glorianna made everything incredibly easy to understand. She was patient with my questions, thorough, professional, and genuinely seemed to care about making sure I had the right coverage, not just the cheapest or easiest policy.

It’s rare anymore to find an insurance office where you actually feel like a person instead of another policy number. Tim Smith’s office has absolutely earned my trust and my business.

If you’re looking for insurance, I highly recommend giving them a call and asking for Glorianna Robertson. And definitely ask her about the additional injury benefits they offer! You may be surprised by benefits you didn’t even know were available!

⭐⭐⭐⭐⭐ 10/10 customer service. Highly recommend!"
We responded:
"Alexandra, Thank you so much for the amazing review! We’re so glad Glorianna took the time to make sure you felt informed and confident in your coverage. We truly appreciate you trusting Tim Smith State Farm with protecting you and your family! "
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Amanda Sonpon

August 18, 2026

5  out of  5
rating by Amanda Sonpon
"Yareli was amazing! Made the process smooth and I actually saved a ton of money with them than with my prior insurance company."
We responded:
"Thank you for your kind review Amanda! We’re happy to hear Yareli made your process smooth with us! We appreciate you! "
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CHANDU PATHKI

August 17, 2026

5  out of  5
rating by CHANDU PATHKI
"Gloriana at State farm was wonderful. Great experience with Tim Smith State Farm!"
We responded:
"Chandu, thank you for you 5 star review! We truly appreciate you. "
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betty garcia

August 14, 2026

5  out of  5
rating by betty garcia
"The kindness and understanding that this Office shows to their customers even on the days that are hard are so appreciated. Ace, I will always remember your kind words and your understanding in your helpfulness to remedy the situation that I had. You have got a great team there, Tim and Brittany."
We responded:
"Thank you Betty for your 5-Star review! We appreciate you!!"
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Lauren Anderson

August 14, 2026

5  out of  5
rating by Lauren Anderson
"I am a new customer to State Farm and I've been very pleased with the care and customer service at Tim Smith- State Farm Insurance Agency! They take great care of your insurance needs and make the process a lot less stressful. I highly recommend their office."
We responded:
"Lauren, thank you so much for the kind words and recommendation! We’re so happy to have you with State Farm and truly appreciate you trusting our team with your insurance needs!"
Profile photo of Ashly Hernandez

Ashly Hernandez

August 13, 2026

5  out of  5
rating by Ashly Hernandez
"The team that works there is amazing they are were helpful if you need anything or have any questions give them a call. Glorianna is amazing and has been the one helping me she will sit there and explain if you have any questions and make sure you know what you are signing before you sign amazing customer service."
We responded:
"Ashly, thank you so much for the kind words! We’re so glad Glorianna and our team have made your experience a great one. We truly appreciate your trust and support!"
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Gracie Ortega

August 11, 2026

5  out of  5
rating by Gracie Ortega
"I've had insurance with Tim Smith in the past but for reasons beyond my control, I've had to leave. Now that I'm back with Tim Smith, it's wonderful to have the support of such attentive staff. Not too mention the Awesome rates with Auto AND Renters insurance. Don't know everyone there but Tim is a Beautiful soul all around and Jessica is at your beckoning call, just looking for ways to help with whatever you need. They're a great team at Tim Smith-State Farm. Super happy to be back! Thank you all! 😊"
We responded:
"Welcome back, Gracie! We’re truly grateful you chose to return and are so happy to have you with us again. Your kind words mean the world to our team. Tim and Jessica are thrilled to know their efforts made a difference for you, we’re always here whenever you need us. Thank you for being part of our State Farm family!"
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JC Benavidez

August 7, 2026

5  out of  5
rating by JC Benavidez
"I had a great experience purchasing a State Farm insurance policy. The process was quick, easy, and affordable. Ace was friendly, answered all of my questions, and helped me find the right coverage for our needs. I highly recommend Tim Smith and the team to anyone looking for insurance."
We responded:
"Thank you so much, JC! We’re so glad Ace made the process quick and easy and helped you find the right coverage. We truly appreciate your recommendation and your trust in our team!"
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Stephen Fogle

August 6, 2026

5  out of  5
rating by Stephen Fogle
"They are knowledgeable, professional and very polite"
We responded:
"Thank you so much! We truly appreciate your kind words and are so glad our team could provide you with a great experience!"
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Linda Elliott

August 4, 2026

5  out of  5
rating by Linda Elliott
"Ace was professional, informative and friendly. It was a very positive experience!"
We responded:
"Linda, thank you for your feedback we appreciate you! "