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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Derek Black

July 2, 2025

5  out of  5
rating by Derek Black
"Tim Smith and his agents are exceptionally good at what they do, and the help they give their customers. I highly recommend them for any and all your insurance needs. Shout out to Glorianna thank you for your time and patience with finding what’s best for me and my family."
We responded:
"Thank you Derek! We appreciate you and your family choosing State Farm and our office. So glad that Glorianna was there to help you with your insurance needs! "
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Edgar Guerra

July 2, 2025

5  out of  5
rating by Edgar Guerra
"Had a great experience, I was able to get the policy I needed, Britni was very helpful and attentive with her service definitely recommend them"
We responded:
"Thank you so much Edgar! We are happy that Britni was able to get your insurance needs taken care of this week! We appreciate you choosing our office and State Farm! "
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Daisy Contreras

June 30, 2025

5  out of  5
rating by Daisy Contreras
"Fue muy buena la manera en la que me atendieron siempre ayudando y con las mejores propuestas nunca pensé que pagaría tan poquito a comparación de otras aseguranzas lo recomiendo al 100 %"
We responded:
"Thank you so much Daisy! We appreciate you! "
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Mel Castillo

June 27, 2025

5  out of  5
rating by Mel Castillo
"I would like to recommend Tim Smith office if you need any insurance coverage they are friendly and very courteous."
We responded:
"Thank you so much Mel! We strive to have the best customer service, so glad you had such a great experience! We appreciate you!! "
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Emma Wolf

June 27, 2025

5  out of  5
rating by Emma Wolf
"Tim Smith’s office is wonderful!! Everyone up there is so friendly and are always happy to answer any questions. They explain all the different policies and benefits very clearly, and are always willing to help. I absolutely recommend them!"
We responded:
"Wow Emma, thank you so much for the wonderful words about our office and team! We appreciate you choosing State Farm and our office! "
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Darien Venegas

June 27, 2025

5  out of  5
rating by Darien Venegas
"I spoke with Britni and Jessica who helped me find the best quote for new home owners insurance. They were attentive and available after hours when I needed it. Answered all my questions as this was so new to me. They provided me with multiple quotes that best fit my needs. I appreciate show patient they were with us. Highly recommend, they are very sweet!"
We responded:
"Thank you Darien for the awesome words about Britni and Jessica! They do a great job of finding the best coverage for our policy holders! So happy that you chose State Farm and our office! We appreciate you!! "
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Holly Edwards

June 24, 2025

4  out of  5
rating by Holly Edwards
"Went in to get prices with the plan to change back to State Farm after sometime with Progressive. Found out that it would be cheaper but with better coverage, so I made the change. All questions answered. However, I was disappointed that I couldn’t change my homeowners insurance because of the type of Shingles that are on it. I was explained it had to do with hail storms. We have had numerous hail storms in the roof without challenges occurring. I wish State Farm would drop this and allow the shingles we have to be insured.(This is why 4 stars instead of 5.) I am glad I went in today and took care of my auto and travel trailer. I’ll be saving about $800 per year!!!"
We responded:
"Thank you Holly for choosing our office for your insurance needs! So glad that we were able to get you better coverage for a better price. We completely understand that it is frustrating for sure that we can’t insure your home currently but hopefully we can as soon as possible. We appreciate you and your feedback!! "
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SL Control

June 20, 2025

5  out of  5
rating by SL Control
"Britni and Jessica were very helpful and explained what would happen as needed. Highly recommend dealing with with this company."
We responded:
"Thank you so much for the awesome 5-star review! We appreciate you!!"
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Patrick Buren

June 19, 2025

5  out of  5
rating by Patrick Buren
"They made changing insurance as easy as a walk in the park. Glad I had someone recommend them to me."
We responded:
"Thank you so much Patrick! Glad it was so easy for you, we strive to make the insurance process as simple as possible. We appreciate you choosing State Farm and our local office! "
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Mario mata

June 17, 2025

5  out of  5
rating by Mario mata
"Very helpful, helped me with an issue I was havin, and was very attentive and fast to resolve the issue"
We responded:
"Thanks for the feedback Mario, we appreciate you and are here to help anytime!"
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Jode MCCullough

June 6, 2025

5  out of  5
rating by Jode MCCullough
"Britni is amazing. Very helpful and professional."
We responded:
"Thank you so much Jode for the wonderful words about Britni! We appreciate you!! "
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Hernandez Salazar Oscar Ivan

June 2, 2025

5  out of  5
rating by Hernandez Salazar Oscar Ivan
"Muy buen servicio y muy atentos a las dudas que uno como cliente tiene"
We responded:
"Thank you so much for the awesome review! We appreciate you!! "
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Joanne Ruder

May 28, 2025

5  out of  5
rating by Joanne Ruder
"We enjoyed our experience today. I have been with State Farm before and have always been treated kind."
We responded:
"Thank you so much Joanne for your kind words! We appreciate you!! "
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Tod Herring

May 23, 2025

5  out of  5
rating by Tod Herring
"Tim Smith isn’t just a solid agent, he’s got the staff (Dana) to bring a policy to life!!!"
We responded:
"Thank you so much Tod! We appreciate the kind words about Daina and your family choosing State Farm! "
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Sylvia Gonzalez

May 16, 2025

5  out of  5
rating by Sylvia Gonzalez
"Visited with Jessica at State Farm about my auto and homeowners policy needs. She was very nice and helpful. I asked for a quote because I’m shopping around and I know she had to spend a lot of her time getting information together. Appreciate all that she did!! Thanks for caring about the needs of my family! Everyone I met in the office was very kind. Sylvia"
We responded:
"It was great meeting you Sylvia, we appreciate you stopping by and appreciate the feedback. Thank you!"
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Spurs

May 15, 2025

5  out of  5
rating by Spurs
"The Tim Smith State Farm agency was extremely helpful with the transfer of my insurance from another state. Jessica was very informative, attentive, and made a rather arduous task much easier."
We responded:
"Thank you so much for the wonderful words about Jessica! She is a true asset to our team! We appreciate you choosing our office!! "
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Dayne Farnam

May 13, 2025

5  out of  5
rating by Dayne Farnam
"Britni was very kind and professional. Got me a good quote quick and easy."
We responded:
"Thank you so much Dayne for your kind words about Britni! We appreciate you!! "
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TM

May 12, 2025

5  out of  5
rating by TM
"Why didn't I switch sooner? I've never had an insurance company that made me feel like they cared about me as a person instead of a paycheck, until I walked into Tim Smith's branch. They're more than just car insurance. They help with your future, your finances, your family, the important things. Every single person I've interacted with in the Tim Smith State Farm family has made me feel like I'm important and in control. They're not giving me options in black & white in that typical greedy car insurance way, they're giving me control of my life with options that matter to me. They're kind, not just nice but actually kind, respectful, helpful, and relatable. I felt no judgement from anyone."
We responded:
"Wow, thank you so much for your amazing review of our office! We always strive to give the best experience possible. Thank you so much for choosing State Farm and our local office! We appreciate you!! "
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Johnny Gutierrez

April 22, 2025

5  out of  5
rating by Johnny Gutierrez
"Thankyou State farm for your wonderful service Britni was amazing responsive to everything she helped me understand what I was signing up for the other insurance company I called didn't even acknowledge my call, that's ok I ran up on you guys and your service is awesome.. Thankyou so much I highly recommend you to anyone.. I am a employee at an awesome Company and definitely will share your service.."
We responded:
"Thank you so much Johnny! We appreciate so much the great feedback, and it was awesome getting to know you. We look forward to working with you for years to come!"
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Lee Leland

April 15, 2025

5  out of  5
rating by Lee Leland
"Good meeting and informative. Good rapport."
We responded:
"Thank you Lee for the kind words! We appreciate you!! "
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john fisher

April 14, 2025

5  out of  5
rating by john fisher
"Glorianna was kind, gracious and knowledgeable....saved me $$$"
We responded:
"Thank you John for the awesome words about Glorianna! So glad we were able to get you better coverage and save you money! We appreciate you!! "
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Ed cluchey

April 8, 2025

5  out of  5
rating by Ed cluchey
"Daina, is simply the “ BEST!” Her knowledge and perspectives bring a cascade of information and positive attitude in providing Our Home, Auto, and now checking into additional insurance. She is “ PHENOMENAL!!!!!!!” We strongly encourage everyone to seek Daina! We eager to share the results with all State Farm Management, as well as potential future clients. “My wife and I were profoundly welcomed back to State Farm when moving from Florida back to Texas. Daina Higginbotham is gracious and professional. She exemplified the State Farm Insurance legacy and promise. Throughout the years of continued State Farm insurance service coverage Daina has never wavered in her commitment to her clients! She is a refreshing breath of fresh air. Daina exemplified high standards throughout the car and home insurance industry with positive professionalism, courtesy, knowledge, skills, and abilities…her efforts resulted in a our decision to continue with State Farm because she treats us like family! Daina answered all my hard questions (and all my wife’s questions) with confidence and ease. That is professionalism! The reason we returned to State Farm Insurance was because of Daina! She kept all of promises made and represented your company with a shining sparkle in a diamond. We would like to strongly recommend Daina as the State Farm Insurance Agent of the Year!”"
We responded:
"Thank you Ed for the wonderful words about Daina! We agree with you that she is phenomenal!! Our office is so blessed to have her! We appreciate you sharing your experience!"
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Bill Adagio

April 4, 2025

5  out of  5
rating by Bill Adagio
"I spoke with Britni and found her to be very friendly, professional and very knowledgeable. I would recommend Tim Smith - State Farm. Can't believe Britni didn't try to sell me more than I needed. She broke down everything for me to understand. Definitely the best insurance office I have dealt with. Thank you to Britni and the staff at Tim Smith - State Farm."
We responded:
"Thank you so much Bill for the awesome words about Britni! We strive for the best customer service! We appreciate you staying with State Farm for your insurance needs! Welcome to Texas!! "
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Loreyah Yisrael

April 3, 2025

5  out of  5
rating by Loreyah Yisrael
"Great team! My experience was a pleasant one!"
We responded:
"Thank you so much for the kind words about our team! We appreciate you!! "
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Ganjian Liu

April 2, 2025

5  out of  5
rating by Ganjian Liu
"The agent of this insurance company is very good. He answered all the questions I needed to know. Thank you."
We responded:
"Thank you for the awesome 5-star review! We appreciate you! "